Benefits
Smart Media Intelligent WorkFlow offers a rapid route to business process improvement
and cost savings
The classic way to calculate Return on Investment for a single workflow application is to calculate a percentage improvement in productivity, e.g. 5% savings in direct employee costs.
Or if the process saves 100 people 20 minutes a day and your average hourly cost is £12 per hour,
the saving is in the region of £80,000 per year.
Further, sometimes even more significant benefits arise from improved customer service and operational efficiency such as the ability to bring products and services to the market faster, enabling an increase in revenue opportunities.
Intelligent WorkFlow™ has further benefits above and beyond traditional electronic workflows:-
Easy and cost effective roll-out - as there is no extra client software to install - all that is required is a standard browser.
Affordable enterprise wide deployment - Intelligent Intranet Workflow does not depend on any particular desktop software such as
MSOffice or email. Therefore, you can introduce automatic business processes to retail, manufacturing and call centres - areas that do not traditionally have access to desktop applications - without expensive licensing and installation costs.
Easy to use and deploy - WorkFlow set-up processes can be performed by FocusXperts, business analysts and project managers. There is no need to buy in, or contract people, with proprietary skills.
Low cost of ownership - Runs on industry standard platform, easy on email systems and diskspace, all data stored in a robust SQL database (MS-SQL or Oracle), works across VPN and WAN.
Low administrative and training overhead - integrates fully with Intelligent Intranet™ therefore there is no separate maintenance for user details or organisational charts, and all the related help and process documentation can be easily created with the Intelligent Intranet. End-users will quickly and effortlessly be able to participate in the workflow, as it is as easy to use as the intranet.
Speed up time critical processes - where the workflow involves time critical processes or people who are constantly on the move, you can select to use email or even text messaging to notify of a task pending.
Straightforward licensing. - Intelligent Intranet Workflow does not limit the number of workflows you can define or the number of users involved.
Significant gains in productivity - and reduction in phone calls, as workflow participants can see the status of their workflow instance on the intranet.
Secure - workflows can be managed safely inside the firewall - best security practices and data protection in the industry.