Products & Solutions
Smart Media provides a suite of turnkey solutions for the enterprise and public sector, based on scalable and proven products and professional services. All products are proven, "off-the-shelf" applications.
All applications are easy to use and work seamlessly together, forming an integrated and reliable solution you can deploy today and expand tomorrow.
- Intranets, Extranets and Enterprise Portals
- Smart Media Intelligent Intranet™ solutions offer the best in content management, integrated document management and portal functionality, knowledge management, personalisation, electronic document/report distribution, collaboration and content migration tools. Cluster ready Enterprise Edition is ideal for multi-divisional implementations. Intelligent Extranet™ helps you 'interactivate' customer and supplier relationships.
- WorkFlow, Forms and Business Process Improvement
- For intranet, extranets and web applications, with tools for data integration and online reporting, faxing and document distribution. Intelligent WorkFlow™ has revolutionised the automation of business processes through its easy to use interface, full functionality and database driven browser interface.
- Website Content Management
- Intelligent WebCentre™ caters for the specific design demands and approval workflows required to maintain and manage one or more web-sites throughout the site lifecycle. Thanks to our advanced content domain architecture, content for the website and the intranet can be shared securely.
- Enterprise Business Applications
- 100% browser based enterprise applications such as Invoice Management; Help Desk software for IT, property management and retail support; flexible multi-lingual Catalogue software to power your product catalogue or asset register – all accessible via a unified intranet desktop.
- Secure e-commerce and payment solutions
- In the field of e-commerce, the solutions include high volume B2C online stores, B2B trading platforms, integrated EDI and online card authorisation.
- Call centre solutions
- At the heart of an effective call centre lies an easy-to-use and robust knowledge system with integrated call handling and workflow processing. Learn how your call centre can benefit from our product range.
- e-government solutions
- Smart Media offer eGIF compliant solutions for multi-channel content management, forms, data capture and payment systems, all seamlessly modular and user-friendly. Our security implementation meets the stringent demands of police forces. Discover how local government and police forces can benefit from our solutions.